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CBD Masterplan

Consultation has concluded

CBD enhancement

The draft CBD Master Plan has been prepared for Goulburn to guide further CBD improvements over the next 15-20 years.

The key strategies in the draft Plan include:

- A signage strategy to provide better “way finding” to and within the CBD.

- A strategy for activating existing laneways and establishing new pedestrian friendly accessroutes including investigating opportunities to create further pedestrian arcades and walkways between existing and new parking areas and Auburn Street such as Cartwright Place and Huntley car park.

- Additional outdoor dining spaces to complement Council’s Outdoor Dining Policy.

- Landscaping recommendations to improve the appeal of Auburn Street, encourage pedestrian activity and clearly communicate the entrances to the CBD.

- Opportunities for improvements to and expansion of existing public parking facilities and angle and parallel parking within the CBD, including the layout of Cartwright Place and Ellesmere Street.

- Development of a material and colour palette that creates consistency for use in public areas and provides guidance for private property owners in the CBD to improve the overall streetscape appeal. This work will complement the existing CBD beautification works undertaken in Auburn Street.

- Better connectivity of places and way finding within the CBD and connecting the CBD with other centres of activity in the surrounding area eg Victoria Park, which could occur through the use of landscaping and consistency in material finishes along Montague Street.


The document is on public exhibition until the 30th April 2018. Submissions may be emailed to council@goulburn.nsw.gov.au or posted to the General Manager, Locked Bag 22, Goulburn, NSW, 2580

The draft CBD Master Plan has been prepared for Goulburn to guide further CBD improvements over the next 15-20 years.

The key strategies in the draft Plan include:

- A signage strategy to provide better “way finding” to and within the CBD.

- A strategy for activating existing laneways and establishing new pedestrian friendly accessroutes including investigating opportunities to create further pedestrian arcades and walkways between existing and new parking areas and Auburn Street such as Cartwright Place and Huntley car park.

- Additional outdoor dining spaces to complement Council’s Outdoor Dining Policy.

- Landscaping recommendations to improve the appeal of Auburn Street, encourage pedestrian activity and clearly communicate the entrances to the CBD.

- Opportunities for improvements to and expansion of existing public parking facilities and angle and parallel parking within the CBD, including the layout of Cartwright Place and Ellesmere Street.

- Development of a material and colour palette that creates consistency for use in public areas and provides guidance for private property owners in the CBD to improve the overall streetscape appeal. This work will complement the existing CBD beautification works undertaken in Auburn Street.

- Better connectivity of places and way finding within the CBD and connecting the CBD with other centres of activity in the surrounding area eg Victoria Park, which could occur through the use of landscaping and consistency in material finishes along Montague Street.


The document is on public exhibition until the 30th April 2018. Submissions may be emailed to council@goulburn.nsw.gov.au or posted to the General Manager, Locked Bag 22, Goulburn, NSW, 2580

CLOSED: This discussion has concluded.
  • Why are we constructing new buildings in the CBD to look like heritage ones? They themselves look pretty ugly and I see little or no resemblance to heritage buildings. Surely with some innovative architectural thinking we could adequately combine new and old.

    Essjay asked about 1 month ago

    Hi Essjay,

    Thankyou for your comments, I'll pass them along to the planning team.

    Jackson (Communications)

  • There is a serious need for Auburn Street to be modernised. Shop fronts are ore often dilapidated and shabby. Is there some way to encourage/force property owners to improve the facades of their shops. The street section in front of the shopping mall could be greatly improved by making it a pedestrian area. Through traffic could be diverted along Sloane Street. Are there any plans to implement either of these improvements?

    rb asked about 1 month ago

    Hi,
    Unfortunately there is no tool for local government to force property owners to improve the facades of their shops. We do encourage this through grant funding programs for heritage buildings and Mayor Bob Kirk has made this a key focus area of late but ultimately the responsibility lies with property owners.

    There are no plans to implement a permanent pedestrian plaza but this idea has been suggested previously and will be passed along.

    Jackson (Communications)

  • I am hearing rumours of two planned changes to parking arrangements in Auburn St. 1 parking will be made parallel in Auburn St. If this is the case I estimate that at least two thirds of the parking spaces in Auburn St will disappear. 2 Is it planned to remove parking places in front of the Post Office and replace them with a bus stop?

    hoonar asked 2 months ago

    Hi Hoonar,

    I'll answer your questions seprately.

    1. Parallel parking is one of the options included in this plan as a possibility. Feedback from the community on this has been very strongly against the idea, and I can tell you that Council had heard this message loud and clear. I would not expect parallel parking to be implemented in Auburn Street however this will be discussed when the draft CBD masterplan goes to a Council meeting likely to be in May/June.

    2. One of the recommendations is to move the existing bus stop (out the front of NAB) closer to the Post Office & future Performing Arts Centre. Car parks would then be placed in front of NAB where the bus stop is currently. This is to enable public transport to easily pick up and drop off in front of the Performing Arts Centre; this is also closer to the centre of this block of Auburn Street. 

    Hope these answers help. 

    Jackson (Communications)

  • Hi, I’ve been a resident in Goulburn for 4 years. Yes it isnt long enough for me to make a bold statement. But here is what I thought about Goulburn. 4 years ago, I admire Goulburn and made a decision to move in straight away, from Sydney. Their are 3 main reasons why: First, Quite and Laidback,. Second, a balance between heritage country and progressive small city and last but not the least is the density, foot traffic and vehicle traffic. Being said that reason above, one particular reason I got in mind is that heavy Vehicle shouldn’t be allowed to pass through or ply in and oit of Auburn street. Especially the 8 wheelesr and above. Goulburn has seen increased in traffic, and having this heavy vehicles passing through creates more choke point in Auburn street, an eyesore and can hastily damage the road in an increased rate. Please include this in the masterplan. Dining policy increase the dining area into the footpath? If you havent seen anything in Parramatta council in West Sydney, one whole street had all their Restaurannts and cafe spill out their dinner space. I believe wont work well for Goulburn esp. in Auburn street. It is the main street in the CBD of Goulburn and I think it wont make any difference in an affirmative note. Whil it bring a revenue, but it will be another eyesore and the pedestrian will navugate through this dining table and chairs displacing the pedestrian in the process. Auburn street is different from other council cbd’s, perhaps we can dedicate an area wherein this dining area of restos and cafè’s are situated. Increase signage is good particularly Goulburn is increasingly popular, business improved and so the facade of the building should atleast be updated. Thank you for the time to read my email.

    Joerick V. asked 4 months ago

    Hi Joerick,

    We are continuing to work with RMS regarding taking ownership of Auburn Street, and this would help with heavy vehicle movement through the area.

    Thankyou for the feedback on outdoor dining and signage.

    Regards, Jackson (Communications)

  • Hi there, the idea of cycling lanes is a great one. Is there a plan to retire the very unattractive Community Notice Board on the corner of Bradley / Auburn Street? It is one of the first things that visitors see when they drive in. It isn't used and is an eyesore. Also, the tone of the town is set with the advertising for "Sex Bombs" on one of the local hotel establishments right in the centre of town. It has been there for years and all the town beautification programs being put in place by the council are compromised. It's not subtle and is right in the CBD precinct where families & visitors get to enjoy it every single visit.... Is there nothing that can be done to encourage this business to aim a little higher? Keep up the good work with the greening of the town. It's already become a nicer space.

    MareeBD asked 3 months ago

    Hi Maree,

    Thanks for the feedback, I'll pass it along to planning staff and Council. Not sure if we have any influence over the community notice board but will check.

    Regards, Jackson (Communications)






  • With reference to the last paragraph, are there any plans to connect the CBD with the residential areas of Goulburn by a network of cycling lanes?

    David Mullen asked 3 months ago

    Hi David,

    No immediate specific plans that I'm aware of but it's a great idea.
    I'll pass along to planning staff and Council.

    Regards, Jackson (Communications)

  • I believe there are currently 321 car spaces along Auburn St between Clinton St and Bradley St of which 10 are marked for Disabled. How many car spaces and disabled spaces will be available along Auburn St with the proposed changes. I am concerned about the access for elderly and disabled shoppers within the Main Street. Regards Geoff at Dimmeys

    Geoff Maguire asked 3 months ago

    Hi Geoff,

    I'm not exactly sure of the changes in the numbers of car spaces but spaces in for disabled and elderly shoppers is one of the priorities of Council.

    I'll pass your feedback along to planning staff and Council.

    Regards, Jackson (Communications)

  • If the NSW Government Building at 159 Auburn Street, is considered a "..bad example.." of what Auburn Street should look like, is this Master Plan advocating that over the next few decades Auburn Street, should look like more and more like the Target development and the new building on the corner of Auburn & Bradley Streets? If this is the case then this Master Plans lacks true vision! We need a visionary Master Plan that can take us forward by being inclusive of future "heritage buildings" such as 159 Auburn Street. The Target development and the new building on the corner of Auburn & Bradley Streets are fake and represent a total lack vision. The world is changing and yet we seem to be going backwards, this should be very concerning to all concerned. I am not for one moment suggesting destroying our heritage, but surely we can do better than "forging" a Master Plan from the past, and then add a whole bunch of pics from CBD Melbourne and Sydney. By demanding compliance to a time past you are killing our architectural future! We can do better than this.

    Warren asked 3 months ago

    Hi Warren,

    The plan seeks to set some guidelines to ensure new buildings fit in with established heritage buildings in the main street and wider CBD.

    Thanks for your comments, they will be passed along to planning staff and Council.

    Regards, Jackson (Communications)

  • Getting parking for a quick clear of a PO box is a real nightmare. I shudder to think of the number of times I've driven around the block looking for a short term parking spot. The concept plan appears to reduce the number of short term spots outside the post office which will only exacerbate to problem. Could it be possible to replace the reserved for police parallel parking and the bus parking bay in Montague Street with 45 degree parking to create more short term spots? Reserved police parking spaces could be relocated to outside the court house and the bus parking could be outside the Visitors Centre.

    Howard S asked 3 months ago

    Hi Howard,

    I'm not sure myself whether we have the ability to change the police parking in Montague Street but will put that forward to our planning team.

    Thanks for your comments.

    Jackson (Communications)

  • good Morning, in the long term will the parking area (off Cartwright place )behind Cafe Book and FIC Newsagency be blocked off and if so what about deliveries to our Cafe and parking for our customers? Peret Clark Cafe Book 0448565452

    PC asked 4 months ago

    Hi Peret,

    There are no plans to block off the parking in Cartwright Place at this stage. Any changes to this area would of course include consultation with all businesses in the area. 

    Cheers, Jackson (Communications)

  • Is it possible to get a hard copy of the Masterplan from Council. Looks terrific and we'd like to look at it as a group and make a submission. Mhairi Fraser/TGG

    Mhairi Fraser asked 4 months ago

    Hi Mhairi,

    I've printed a copy for you and left it with Customer Service with your name on it for you to pick up.

    Kind regards, Jackson (Communications)

  • I would propose closing a portion of Auburn street and converting into a mall/ corso type area, particularly the section adjacent to Belmore park ( although ideally between Goldsmith and Montague Streets ). This would assist in conditioning Goulburnians that you don't need to park directly outside the shop you are visiting. It would increase foot traffic for retailers, thus creating more ' window shopping ' which in turn has a flow on effect of having retailers lift their game and beautify their store fronts and displays to capture this increased foot traffic, hopefully converting to more revenue for them as well. With innovative architectural installations, screening, gardening/ hedges, cafe blinds etc, you can easily shield 'sectors' for outdoor dining from the elements. Further, it creates more communal/ open space for cultural/ community events, a small amphitheatre for outdoor promotions ( more revenue for council ) and generally enhance the area by removing traffic and creating a more vibrant, community feel. To offset community anger at the removal of car parking spaces, the council carpark behind The Empire Hotel should become a multi storey carpark. Unfortunately, most locals have some strange affinity with parking directly outside their chosen shop. That is the pr issue that needs to be addressed. So a win win situation must be played out. More parking, yes, with a beautiful new vibrant streetscape. With a new multi level carpark and traffic redirected, congestion in the CBD is greatly reduced. At the moment, a lot of congestion is from 'lingering' traffic, that is, drivers kerb crawling looking for a parking space. If the space doesn't exist, and it's known where multitudes are, it greatly assist traffic flow.

    Sean Herrett asked 5 months ago

    Hi Sean,

    A great suggestion and one that we are keen to explore. Thanks for your feedback - it will be passed along to the appropriate departments and included for Councillors consideration when they look at the CBD Masterplan in February.

    Regards, Jackson (Communications)

  • Why not make the tables and chairs in Belmore park more inviting to people and focus on the area around the established parks... Make the main street more economically viable for the current businesses and more inviting for new business. You will probably find a lot fewer vacant shops on the main street then. Currently it looks as though the main street is really struggling... So many vacant shop fronts... and long term vacancies too... The main street would benefit from more parking instead of less... It needs to be looked at from a sustainability perspective... outdoors seating will be great for only really a quarter of the year. Better parking solutions will benefit everyone every day, especially if the population is to grow continuously with all the new development... Just my thoughts...

    Taylor asked 5 months ago

    Hi Taylor,

    The CBD is actually thriving, with shop vacancies down to a low of 9% in December 2017 - a figure that is very low in comparison with years past. This means there was only 23 vacancies in the entire CBD.

    Your comments about the furniture in Belmore Park and parking will be passed along to Councillors and the appropriate internal staff.

    Thanks, Jackson (Communications)

  • What about planning MORE disabled car park spaces ? Especially in areas of great need ie 2 in Auburn Street outside Centrelink . 1 directly outside the RMS office in.Auburn Street At least 1 directly outside every high use business or facility in Goulburn. 1 more outside the toilet block opposite the courthouse and at least 1 designated spot outside EVERY public toilet. 2 more spots in Auburn Street outside Coles .Start being enablers rather than disablers. Consult more woth disabled people about THEIR needs to access facilities that able bodied people take for granted. Most disabled people are severely limited as to how far they can walk so immediate proximity is essential. Why has Woolworth's new disabled parki g spaces been approved? They ate too far away from the entrance. Why were major renovations at Bradfordville Medical Centre allowed to

    Mick B asked 5 months ago

    Hi Mick,

    Some updates to disabled parking are planned as we continue to make the CBD more inclusive - an example of this is the changes that will create more disabled parking out the front of the proposed Performing Arts Centre. These spaces will also benefit those who wish to use the Post Office and that block of Auburn Street.

    You may also be interested in the draft disability inclusion action plan which is on exhibition now at https://www.goulburn.nsw.gov.au/Information/Draft-Disability-Inclusion-Action-Plan.aspx

    Regards, Jackson (Communications)

  • Will you have timed parking in Cartwright Place, and if so, what arrangements will be made for the workers who park there during business hours?

    Norma asked 5 months ago

    Hi Norma,

    As far as I am aware, there are no changes planned for parking times in Cartwright Place - the all day parking there for workers is expected to remain the same.

    Jackson (Communications)

  • I think a large section of Auburn Street should be converted into a plaza for pedestrians only and move the traffic through Sloan or Burke Street. E.g. Pitt Street Mall, Sydney. Is this a possibility?

    Rosemary asked 5 months ago

    Hi Rosemary,

    Thanks for the suggestion - ideas like this are exactly what we hoped the CBD Masterplan would ignite. This is a possibility but not in the immediate future, your feedback will however be passed along to Councillors and the planning department.

    Regards, Jackson (Communications Manager)

  • Why is there a master plan for bells and whistles for goulburn only? Where is the master plan to seal all the terrible dirt goat tracks you call gravel roads? When will the villages see proper upgrades? When will villages see waste collection. The wingacarabee can offer waste collection to every village in their shire and they are not even a city. Warwick Bennet and council seem to be way to goulburn centric and avoid as much funding to the outer villages and when it dies fund projects it is silly apples and arches and pointless walking track rather than replacing dilapidated bus shelters, sealing roads fixing pot holes or having waste collection.

    Lex asked 5 months ago

    Hi Lex,

    There are plans and strategies for many projects and objectives within the region - including the Employment Land Strategy, Smart City Strategy and Tarago & Marulan Village Plans.

    Waste collection is not on the agenda for villages at this time due to the high costs proportionate to rates obtained through rural areas. 

    $3.7m is in the 17/18 Financial Year budget for rural road construction, rehabilitation, widening and resealing, with over $18m in the 4 years from 2017 to 2021 for rural roads and bridges. 

    Thanks for your feedback, it will be included for consideration by Council.

    Jackson (Communications Manager)

  • Its great to see the Council working to transform the Goulburn CBD so it becomes an attractive and welcoming place to visit for locals and visitors alike. The changes so far are great, the greenery amongst all that concrete is very pleasing to see. I agree that Auburn Street needs to be more pedestrian friendly, especially at the crossings. Raised pedestrian crossings are needed to ensure vehicles have to slow down and enable pedestrians to cross safely. The Councils focus on pedestrians is something I agree with, and I hope the RMS transfers ownership of Auburn Street asap. The laneway activation is a great idea, and is a good way of turning a dark ugly space into a visually attractive place to walk through, and allowing access to parking spaces away from Auburn Street. I think the cycle ways are a good idea aslong as they are properly marked and spaced away from parked vehicles and foot pedestrians. To be able to cycle around Goulburn safely would be an attractive feature of the city. The heritage aspects of the city should be enhanced and maintained. The many beautiful buildings in Goulburn should be treasured, they are what makes the Goulburn CBD appealing to many visitors. I like whats going on in Goulburn. What the Council is planning would make Goulburn standout, attracting visitors, businesses and those searching for a great place to live. What everyone wants to know is how much will it all cost? Keep up the good work Goulburn Mulwaree Council!!

    Mathew asked 5 months ago

    Hi Mathew,

    Thanks for all of your feedback, we appreciate it.
    At the moment all of the ideas in the CBD Masterplan are concepts and none of this work is budgeted. Following consultation on the CBD Masterplan, Councillors will decide which ideas will be prioritised for the CBD, and then these projects will need to be allocated funding and budgeted for.

    Cheers, Jackson (Communications) 

  • Will the use of the cycling lanes be policed appropriately? The CBD is getting busier and busier and if cyclists are encouraged into the area then someone needs to ensure they are going to use the dedicated lanes correctly (unlike VictorianSt where they have dedicated lanes but still ride in twos on the main road in front of cars). The increase in accidents is a concern with the addition of cyclists and I really do not believe it will make any difference to the volume of traffic In the area

    Melissa asked 5 months ago

    Hi Melissa,

    If cycling lanes were implemented in the CBD, Council could choose to make it compulsory for cyclists to use the dedicated lanes, ensuring the road is free for vehicles. 

    Thanks for your comments.

  • I see there will be cycle paths between car parking an the foot path. Cyclists are not required to purchase a 'green slip', if a motorist parks their car and while crossing the cycle way is hit by a cycle traveling at 40 kph or more will the council be carrying third party insurance to protect pedestrians?

    Darcy Kennedy asked 5 months ago

    Hi Darcy,

    At this stage everything in the plan is a concept and up for debate - that's why we want to hear from the community!

    We don't see pedestrians crossing a cycleway as a major issue; to provide safety between the transition between the parking and bike lane, raised islands with low garden beds will be included as a place pedestrians can wait before crossing.

    Jackson (Communicatoins) 

  • Hi - are there hard copies of the plan available for delivery/collection?

    Virginia asked 5 months ago

    Hi Virginia,

    If you come into the Civic Centre (184 Bourke Street, Goulburn) our Customer Service team can print one off for you!

    Cheers, Jackson (Comms)

  • How much will it cost the ratepayers of Goulburn to purchase the building and then knock it down. The cost of the whole procedure should also be knows to your ratepayers

    Elizabeth asked 6 months ago

    Hi Elizabeth,

    We don't have costings yet as we haven't investigated purchasing the building. 

    We want to know if the community would see this as a worthwhile project, and then we will investigate the costings. Before going ahead with purchase and knock down the community will again be given a chance to have a say, and Councillors would then make a decision at an open Council meeting.


    Regards, Jackson (Communications)